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The Health Practice Associates Council (HPAC) is dedicated to safeguarding the health and well-being of patients who avail themselves of services provided by our registered individuals. We maintain stringent standards for the skills, conduct, and competence expected from professionals in their respective vocations.

The HPAC was established as a regulator in 2014 with support from seven NHS Ambulance trusts, voluntary organisations and independent ambulance providers. Now a registered council, we are a non-profit organisation governed by the public interest and are proud to have gained the support and involvement of numerous significant stakeholders in the industry.

Before going live, HPAC underwent an extensive two-year development process in consultation with the NHS, the Voluntary and Private Sectors, featuring meticulous trials and feedback collection from test registrants and organisations. The HPAC panel guarantees expert, ethical, and peer-reviewed governance and oversight of all our registrants.

HPAC operates as a non-profit Community Interest Company (CIC) registered in England and Wales under company number 10830551. We are regulated by the Information Commissioner's Office and the Office of the Regulator of Community Interest Companies. All assets are publicly owned, and our panel and executive team members serve voluntarily.

Our mission is to enhance accountability for non-statutory regulated clinicians. We enable registrants to showcase their qualifications and professional development while identifying those who fall short of acceptable standards, thereby preserving role autonomy for safe clinical practice. Registrants can create and maintain reflective practices in their online portfolios using HPAC templates. We continually introduce new features and tools to support our registrants' continuous professional development.

For the latest Terms and Conditions, including our Acceptable Use Policy and Privacy Policy, please visit

Public Access: Access to the HPAC UK Register is freely available to the public, providing limited visibility of registrant statuses and basic information.

Registrant Access: Registration carries an annual fee which goes toward the running costs of the register, verifying identity, certificate checks, DBS monitoring and issuing high-grade ID cards. Registrants must maintain profiles containing personal information, evidence of training, clinical qualifications, ongoing learning, and reflective practices. If associated to an organisation via the HPAC portal registrants can also receive and respond to organisation-issued action plans and variousdocuments for compliance.

Organisation Access: This level of access is granted with strict rules regarding the responsible use of registrant data. Organisational subscriptions provide vital funding for our operation, with four bands based on industry-related turnover. Organizations gain comprehensive access to registrant profiles, including information on complaints and compliments logged by NHS Trusts and third-party organizations. They receive notifications of new complaints/concerns added to a registrant's profile and can register new compliments or complaints.

Information Governance: HPAC UK strictly prohibits the uploading, storing, or sharing of patient-identifiable or commercially sensitive information. All users must comply with this requirement, and failure to do so may result in access being blocked. HPAC UK administrators promptly remove content in violation of NHS or approved organization Information Governance Policies.

Registrant Training and Qualification Evidence on HPAC: Registrants can upload personal evidence of clinical, driving, and other training qualifications and additional clinical modules. Organisations can access this evidence if a registrant is linked to them, and can assess registered individuals. HPAC notes additional competencies traditionally associated with clinician grade, but does not/cannot authorise practice. Actual scope of practice is the responsibility of the individual and/or their employer with reference to the relevant law/guidelines/training/competencies in accordance with practice jurisdiction.

Public Benefit: HPAC's primary goal is to enhance clinician accountability and competence, thereby preventing potentially unsafe individuals from gaining access to service users, and ultimately improving standards of practice.

Organisation Benefit: Easy access to information about prospective staff members allows Trusts and organizations to make informed decisions regarding individuals before granting them access to service users. Trusts and organizations receive instant notifications of new complaints or serious concerns added to an associated registrant's profile by another NHS Trust or organization.

Registrant Benefit: Registration with HPAC enhances credibility, accountability, and protection of role autonomy. Registrants gain access to the My Portfolio CPD tool, enabling them to use Reflective Practice Templates to create, record, edit, archive, download, and share their professional papers. We believe this tool aids registrants in their professional development and even in interviews. Evidence of continued learning and action plan-driven improvements can help registrants excel in their roles and elevate clinical standards. Registrants can easily upload and share certificates/evidence of further learning and qualifications with associated Trusts and organizations.

Data Security: adheres to the Data Protection Act and its privacy policy, regulated by the Information Commissioner's Office. All information stored on the registry benefits from industry-standard online security measures. Communication between user browsers and the website is encrypted to ensure data privacy and security.

Registering your organisation

 Email: [email protected] | [email protected]Tel: 0208 0048226 (Tues - Fri, 10am - 4pm)

The Health Practice Associates Council is a Community Interest Company (CIC) registered in England and Wales, company number 10830551, and is regulated by the Information Commissioner's Office and the Office of the Regulator of Community Interest Companies.